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Song Sergeant

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Discuss LairWare's app for fixing problems in your iTunes library.

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Postby SAButcher » Mon Sep 28, 2009 6:17 pm

Purchased Song Sergeant to merge my son's large iTunes libraries from several computers. Combined all libraries into one and ran Song Sergeant.

Scanned all Duplicates/Inconsistents/Orphans/Missing in 45 minutes, now 'stuck' on "Looking for fixable orphans ..." for 8+ hrs. Is this normal?

I looked for some preference setting to skip this step but could not find one or a preference setting to only scan for a specific category of problem but could not find one.
SAButcher
 
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Joined: Mon Sep 28, 2009 6:08 pm

Definitely not normal...

Postby beastie » Tue Sep 29, 2009 7:18 am

That's definitely not normal. Nor does this sound familiar.

Song Sergeant may have logged error(s) and/or an "exception" that would be helpful to finding out what happened. Launch the Console app (found in Applications/Utilities) then filter it for messages from the Sarge.

Please post anything that you find (or email to support@lairware.com).

Leon
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beastie
 
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