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Error Code - Connection Failed-Server may not exist

Posted: Sat Nov 14, 2009 10:34 am
by cnutile
I keep getting the following error message when I try Song Sergeant CONNECTION FAILED - The Server may not exist or it is not operational at this time. Check the server name or IP address...

I am also not able to add my code key to register the product. And to be honest, I can not find the com.laireware.songsergeant.plist file to try to rectify things that way.

Help anyone?

DNS problem

Posted: Mon Nov 16, 2009 10:48 am
by beastie
Our server was affected by an internet DNS problem late Friday night through Saturday morning. It looks like anyone who was affected by this has since successfully activated their software.