key code troubles

Discuss LairWare's app for fixing problems in your iTunes library.
Post Reply
eps_pmom
Posts: 1
Joined: Fri Mar 05, 2010 3:51 pm

key code troubles

Post by eps_pmom » Fri Mar 05, 2010 3:58 pm

When I purchased song sergeant I got my key code via my email. It would not accept the key code so every time I opened the program it would give me the option of entering the key code again or pressing the trial button. I meant to post or get support sooner but am just now getting around to it. I went to retrieve my key code from my email and that email was accidentally deleted. I am not sure if there is any way to retrieve the key code using my card information or where I should go from here.
User avatar
beastie
Posts: 443
Joined: Sun Apr 25, 2004 6:51 am
Contact:

Recovering your key code

Post by beastie » Sat Mar 06, 2010 9:21 am

Just send an email to support@lairware.com and include as much information that you provided at the time of purchase as possible: likely email address(es) used, full name, approximate date of purchase, street address. Do not send your credit card information.

Leon
twixter
Posts: 1
Joined: Sun Aug 15, 2010 7:18 am

Wont unlock

Post by twixter » Sun Aug 15, 2010 7:22 am

It wont unlock, help me dam it.
User avatar
beastie
Posts: 443
Joined: Sun Apr 25, 2004 6:51 am
Contact:

Re: Wont unlock

Post by beastie » Mon Aug 16, 2010 2:46 am

We only received one email in the last week regarding trouble unlocking, and they wrote back 20 minutes later to "never mind, it works now." If that wasn't you, please do send us an email as indicated above. Thanks!
Post Reply