I am using Version 1.0.4 (53.1) on a Mac running 10.6.2 with iTunes 9.0.3 installed. Sarg makes it through the scanning but when trying to fix the orphans and missing stops responding. I have tried it 3 times and each time I have to Force Quit it. All music is on the HD. I am trying to repair 25,648 orphans and 25,546 missing songs. Could that be the issue?
Need help.
Thanks,
Karl
Song Sergeant stops responding and must be force quit
Song Sergeant stops responding and must be force quit
Digital Learning Coordinator
How to help LairWare fix a hanging problem.
This is not a known problem, so we definitely need your help. Here's how to help us analyze and fix a "hanging" issue.
1) While Song Sergeant is hung, launch the Activity Monitor application. It can be found in your Applications / Utilities folder.
2) Open its "Activity Monitor" window by selecting Activity Monitor from the Window menu (or by pressing ⌘1).
3) Find Song Sergeant in the list and select it, then click the "Sample Process" button in the window's toolbar.
4) Copy/paste the contents of the resulting window into an email to songsergeant@lairware.com.
Thanks!
1) While Song Sergeant is hung, launch the Activity Monitor application. It can be found in your Applications / Utilities folder.
2) Open its "Activity Monitor" window by selecting Activity Monitor from the Window menu (or by pressing ⌘1).
3) Find Song Sergeant in the list and select it, then click the "Sample Process" button in the window's toolbar.
4) Copy/paste the contents of the resulting window into an email to songsergeant@lairware.com.
Thanks!
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