Support

All support for LairWare software is handled via e-mail. Save yourself some time and have a look at the Manuals, FAQs (Frequently Asked Questions) and/or Forums before you send an e-mail. Chances are likely that an answer is seconds away.

Latest version. You may find it helpful to make certain that you are running the latest version of the LairWare software in question by visiting the Download page to see if a newer version exists than the one you are using.

Requirements. If your computer has a recent OS, LairWare software should run on your system. To find out for sure, check the specific application's page above for its particular system requirements.

Recovering old license keys. The information you received via email (Subject: "Thanks for your purchase" or "Your (product) Paddle.com Order") can be used to unlock your LairWare software should you need to install it on a new machine. If you've lost this important email, you can also to see if we can find your unlocking details.

If you are having problems running LairWare software or have any other questions, contact us via e-mail:

  Song Sergeant: 
  MPFreaker: 
  PixelToy: 
  Ultima III: 
  HexAddict: 

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all of our orders. Paddle provides all (non-technical) customer service inquiries and handles returns.

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